Privacy policy

Privacy Policy

Last Updated: May 2026

Leones Napoleones is committed to protecting customer privacy in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable Philippine privacy regulations.

The personal information we may collect includes full name, email address, delivery address, mobile number, order details, payment confirmation details, and customer communication records.

We collect and process personal information for order fulfillment, delivery coordination, customer support, payment verification, fraud prevention, legal compliance, operational record-keeping, website analytics, marketing communication, and service improvement.

Personal information may be processed based on consent, fulfillment of an order or contract, compliance with legal obligations, legitimate business interests, and other lawful grounds under applicable privacy laws.

Our website may use cookies, Shopify technologies, Meta Pixel, Google Analytics, and similar tools to improve website performance, understand customer behavior, support advertising, and improve marketing effectiveness.

Customers may manage or disable cookies through browser settings or available website consent tools. Certain website functions may be limited if cookies are disabled.

Customers may opt out of marketing communications at any time by using the unsubscribe link in marketing emails, adjusting available preferences, or contacting us directly.

Customer information may be shared only when necessary with authorized employees, contractors, logistics partners, payment processors, Shopify, analytics providers, marketing platforms, professional advisers, or service providers who help us operate the business.

Some service providers, including Shopify, payment processors, analytics platforms, and advertising platforms, may process data outside the Philippines. Leones Napoleones takes reasonable steps to work with providers that implement applicable privacy and security safeguards for personal data processing.

Leones Napoleones does not directly collect or store customers’ full credit card details, debit card credentials, or sensitive banking information. Payments are securely processed through authorized third-party payment providers.

We implement reasonable organizational, technical, and administrative measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Customer order and transaction records may be retained as required for accounting, tax, fraud prevention, legal, operational, and regulatory purposes. Marketing-related information may be retained until consent is withdrawn or the customer opts out.

Customers have the right to access, correct, update, object to processing, request deletion, withdraw consent, and exercise other rights available under applicable privacy laws, subject to applicable legal requirements and exceptions under the Data Privacy Act of 2012.

In the event of a data breach requiring notification under applicable law, Leones Napoleones will take appropriate steps to notify affected individuals and/or the National Privacy Commission when required.

Privacy-related questions or requests may be sent to:

Designated Privacy Officer / Privacy Contact
Leones Napoleones
Email: hello@leonesnapoleones.com