Terms of service

Last Updated: May 2026

Overview

This website is operated by Leones Napoleones. Throughout the site, the terms “we”, “us”, and “our” refer to Leones Napoleones. By accessing this website and/or purchasing from us, you agree to be bound by these Terms of Service, including all policies and notices referenced herein.

Nothing in these Terms limits rights granted to consumers under applicable Philippine laws and regulations.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

1. Online Store Terms

By using this website, you confirm that you are at least eighteen (18) years old or have obtained consent from a parent or legal guardian.

You may not use our products or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

2. General Conditions

We reserve the right to refuse service, suspend transactions, or cancel orders when reasonably necessary for operational, fraud prevention, security, abuse prevention, or legal compliance purposes.

You may not reproduce, exploit, copy, resell, or commercially use any portion of the website, brand assets, product images, written content, or services without written permission from Leones Napoleones.

3. Product Availability and Pricing

Prices, availability, promotions, and service offerings may change without prior notice.

We reserve the right to limit quantities, restrict orders, discontinue products, or refuse transactions when reasonably necessary.

4. Orders and Billing Information

Customers agree to provide complete, current, and accurate billing, shipping, recipient, and contact information for all purchases.

Failure to provide accurate information may result in delays, failed deliveries, additional charges, or cancellation of the order.

5. Delivery and Operational Conditions

Delivery schedules and arrival times are estimates only and may be affected by traffic, weather, rider availability, public events, telecommunications interruptions, operational volume, and circumstances beyond reasonable control.

During high-volume periods such as MassKara Festival, severe weather, or major public events, delivery coordination may experience delays.

In situations where mobile signal interruptions prevent real-time coordination, Leones Napoleones may proceed using the delivery information, recipient instructions, and agreed arrangements provided in the confirmed order.

6. Third-Party Services

Our services may include third-party logistics providers, payment gateways, Shopify, social media platforms, analytics tools, and other external service providers.

We are not responsible for third-party policies, availability, outages, or operational performance, except where responsibility cannot be excluded under applicable law.

7. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

8. Errors and Inaccuracies

We reserve the right to correct typographical errors, pricing errors, product inaccuracies, availability issues, or operational information when reasonably necessary.

9. Prohibited Uses

You are prohibited from using this website for unlawful conduct, fraud, abuse, harassment, unauthorized scraping, malware distribution, security interference, or violation of intellectual property rights.

10. Disclaimer and Limitation of Liability

All products and services are provided subject to availability and applicable consumer protection laws.

To the maximum extent permitted by law, Leones Napoleones shall not be liable for indirect, incidental, or consequential damages arising from delays, third-party logistics disruptions, telecommunications interruptions, force majeure events, or circumstances beyond reasonable operational control.

11. Indemnification

You agree to indemnify and hold harmless Leones Napoleones, its owners, employees, contractors, service providers, and partners from claims, damages, losses, or expenses arising from your misuse of the website, violation of these Terms, unlawful conduct, or infringement of third-party rights.

12. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

13. Termination

We may suspend or terminate access to our website or services when reasonably necessary due to misuse, fraud, abuse, security concerns, non-payment, violation of these Terms, or legal compliance requirements.

14. Changes to These Terms

We may update these Terms from time to time by posting the revised version on this page. Continued use of the website after updates are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.

16. Contact Information

Leones Napoleones
Bacolod City, Negros Occidental, Philippines
Email: hello@leonesnapoleones.com
Customer Support: Available via Facebook Messenger.